Project Description

Organizational Trainer


POSITION: Organizational Trainer

HOURS OF WORK: Full Time. Monday – Friday.

LOCATION: Winnipeg, MB (Head Office)


GHY International has an exciting opportunity for the role of Organizational Trainer working out of our Head Office in Winnipeg, MB.

The Organizational Trainer will be responsible to provide training to all Canadian Associates within GHY on our tools and processes, specific to the customs brokerage industry.

Join GHY and Benefit

Work-Life Balance – We mean it: banked time program, paid volunteer days, social committee, cultural surveys, potlucks.

Fair Compensation – With scheduled salary assessments, salary scales, 401k program, and Profit Sharing/Bonuses.

Excellent Benefits – Subsidized health, dental, short and long-term disability, AD&D, HCSA, EAP and critical illness.

Professional Development –Employee development, internal university, external training, leadership development, internal applicant preference, career planning & advancement.


  • Develop onboarding trainee program and documentation for various roles.

  • Develop curriculum and training materials for programs.
  • Design effective ‘industry-specific’ training programs for GHYU.
  • Develop skills assessment process for various roles to accommodate hiring and training requirements.
  • Conduct seminars, workshops, and individual and group training sessions.
  • Document and Maintain Standard Operating Procedures.
  • Assist in accelerating organizational change when new systems and/or processes are being implemented.
  • Liaise with managers to determine training needs and schedule training sessions.
  • Obtain feedback from employees regarding the effectiveness of training methods and suggestions for additional training programs.
  • Maintaining accurate training records for individual performance appraisal.
  • Monitor employee performance and response to training.
  • Conduct evaluations to identify performance gaps; create PIPs as required.
  • Develop recommended reading program.
  • Design programs and training materials for client training programs.


      • Ability to prioritize in a fast-paced, constantly changing environment.

      • Ability to self-motivate and work independently.
      • Advanced knowledge of Outlook, Word, Excel, and PowerPoint.
      • Excellent analytical and problem-solving skills.
      • Exceptional client service skills.
      • Experience with ITMR4.
      • Professional oral and written communication skills.
      • Proficiency in Customs rules and regulations.
      • Recognize OGDs and impacts of OGDs at time of release.
      • Strong organizational skills.
      • Work within tight deadlines.

          Educational Requirements:

          • Completion of Grade 12 Education.
          • Certified Customs Specialist (CCS) Designation.
          • Certified Trade Compliance Specialist Designation.


              • 10+ years of experience in the Customs Brokerage industry.

              • Experience creating and facilitating technical training.

                  PLEASE NOTE:

                  • Should this opportunity interest you, and you feel you meet the qualifications please apply to this add with your resume, including salary expectations.

                  • We are an equal-opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

                  Share This Career Posting, Choose Your Platform!