Project Description

Release Associate


POSITION: Release Associate

HOURS OF WORK: Full-time. Monday – Friday.

LOCATION: Winnipeg, MB (Head Office)


GHY International has an exciting opportunity for the role of Release Associate working out of our Head Office in Winnipeg, MB. This position is responsible for processing shipment releases for our clients in a timely and efficient manner.

Join GHY and Benefit

Work-Life Balance – We mean it: banked time program, paid volunteer days, social committee, cultural surveys, potlucks.

Fair Compensation – With scheduled salary assessments, salary scales, 401k program, and Profit Sharing/Bonuses.

Excellent Benefits – Subsidized health, dental, short and long-term disability, AD&D, HCSA, EAP and critical illness.

Professional Development –Employee development, internal university, external training, leadership development, internal applicant preference, career planning & advancement.


  • Processing release of shipments for highway, rail, and ocean shipments electronically.

  • Process, assemble and present paper release packages to Canada Border Services Agency.
  • Engage customers and carriers by phone.
  • Understand and work with the Document Management System
  • Managing the teams Outlook email.
  • Processing shipment information from Outlook to the GHY operating system.
  • Draft and send emails to client and carriers for missing information and instructions.
  • Arrange delivery of goods with freight forwarders and carriers.
  • Arrange payment of charges pertaining to shipments.
  • Present corrections to Canada Border Service Agency (RMD Corrections)

Required Skills:

  • Ability to read and understand Customs documents

  • Knowledge of rating goods would be considered an asset
  • Strong organization skills, able to prioritize work while keeping strict deadlines;
  • Proficient in Microsoft Office, including Outlook, Word and Excel;
  • Attention to detail, abile to handle large volumes of work accurately;
  • Strong problem-solving ability, comfortable to work independently;
  • Ability to work effectively in a team environment;
  • Effective communication skills; and
  • Ability to perform daily job functions in a mature and professional manner;
  • Experience with ITMR4 would be an asset

Educational & Education:

  • Completion of Grade 12 Education

  • Working towards completion of the Intro to Customs Course
  • Working towards CCS completion
  • Previous experience in a Customs Brokerage or as part of a Logistics team.


GHY is an equal opportunity employer, we are committed to providing an inclusive, accessible environment, and collaborating with applicants, employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. We welcome and encourage applications from all persons.

Individuals applying for employment with GHY may request accommodations at all stages of recruitment and employment from our Human Resources team. All employment is decided on the basis of qualifications, merit and business need. We appreciate all interest shown however only those considered will be contacted for an interview.

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