Project Description

Navigating Cross-Border eCommerce:
Overcoming Challenges and Seizing Opportunities

GHY eBIZ - Logo_blue

Date: Tuesday, December 5, 2023
Time: 11:00 AM – 12:00 PM CST
Platform: GoToWebinar
Cost: Complimentary 

Brought to you by GHY and GHY eBiz.

Navigating Cross-Border eCommerce: Overcoming Challenges and Seizing Opportunities

Join us for an insightful webinar as we dive into the dynamic landscape of eCommerce in Canada and the United States. The digital marketplace is evolving rapidly, and understanding the latest eCommerce trends and strategies is crucial for businesses looking to thrive in this competitive environment.

Key Topics

  • eCommerce and Cross-Border Trade: Understand challenges and opportunities in expanding your eCommerce business across borders.
  • Section 321 & Entry Type 86 Update: Stay informed about the latest regulatory changes affecting eCommerce operations and learn effective strategies to utilize them.
  • Canadian eCommerce Strategies: Explore the Foreign Trade Zone Programs (FTZs) and how they can be leveraged to benefit your eCommerce business. Gain insights into compliance, risk management, and the successful handling of regulated products.



EVP, Client Services and Regulatory Affairs

Alan currently serves as Executive Vice President of Client Services and Regulatory Affairs at GHY International, where he has risen through the ranks starting from operations in 1982. In his current capacity, he closely collaborates with executive teams, overseeing the service function of the One Border, One Broker initiative. Alan is a certified Trade Compliance Specialist and Professional Customs Broker, earning a Certificate of Management (Honours) and P. Mgr. designation from the University of Manitoba. Since 2012, he has held the position of National Director for the Canadian Society of Customs Brokers, contributing to various roles on its executive committee. Furthermore, he has formerly served as the Chair of the organization, demonstrating his commitment to advancing the field of customs brokerage.


Director, Market Development

Mackenzie West, commonly known as Mack, is a seasoned professional with over a decade of experience in customs brokerage. Currently contributing to GHY’s success in business development and marketing since 2016, Mack started his journey in the industry as a summer intern while studying International Development at the University of Guelph.

A US Certified Customs Specialist (CCS), Mack brings a wealth of expertise to the field, emphasizing innovation and sustainable growth in his leadership approach. Renowned for challenging the status quo and embracing ambitious goals, he is dedicated to finding solutions to complex challenges.


If you have any questions about registration, please contact Maria DaSIlva at

Get in Touch

We’re here to guide you every step of the way your eCommerce import journey. If you have any questions or concerns, please reach out to us.

Call Us: 1.800.667.0771

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