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Canada Post Backlog, Greyhound Exit Creating Headaches Ahead of the Holidays

Posted December 10, 2018

Under Economic Issues, Logistics & Supply Chain Issues


(Lauren Krugel – Canadian Press)

...Canada Post is dealing with a parcel volume two to three times higher than normal for this time of year, said spokesman Jon Hamilton. The backlog of six million packages is concentrated in major processing centres such as Toronto and Vancouver.

Guarantees that a parcel will be delivered within a specific window have been suspended until further notice.

“We’re doing everything possible to deliver as much as possible, but the backlogs and the unevenness mean delivery is going to be very unpredictable,” said Hamilton. “We will deliver a lot before Christmas, but we’re continuing to monitor to see what we might not get to before Christmas.” [...]

Another popular shipping mode — Greyhound — is no longer an option west of Thunder Bay, Ont. Its passenger buses would often tow cargo trailers to small towns, but the carrier abandoned all but one route in Western Canada in October. Click here to read more.

Related: Canada Post Facing Holiday Season Delays, 6 Million Package Backlog (Canadian Press)