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UPS, FedEx Ask Online Shippers for Help Avoiding Holiday Debacle

(Corianne Egan – JOC)

As the holiday retail season approaches, major parcel services in the United States are pressuring retailers to be more realistic in shipping expectations in order to avoid a repeat of 2013, when over 2 million express packages were not delivered by the Christmas Eve deadline.

Extreme weather and high volume growth in e-commerce orders caused major delays in package deliveries close to the end-of-December holidays, causing consumers to be stuck without pre-ordered gifts that were supposed to be guaranteed delivery. Some 73 million parcels were delivered Dec. 24 alone, according to SJ Consulting Group. Read more here.