CBSA Adjusts Hours of Service At Ports of Entry

Trade Update • Nov. 18, 2024

he Canada Border Services Agency (CBSA) has announced changes to the hours of service at 35 land ports of entry across Canada, effective 12:01 am (local time) on January 6, 2025.

This decision, made in collaboration with the United States, aims to strengthen the security framework for both countries while optimizing CBSA’s resource allocation. By redistributing personnel to busier locations, the CBSA will enhance its capacity to process travelers and goods efficiently while maintaining robust enforcement activities.

Rationale for Adjustments

These updates align with similar changes made by the U.S., ensuring both sides of the border can manage inadmissible travelers and goods efficiently. The adjustments are based on an analysis of operational pressures and traffic patterns. Many of the affected ports process fewer than two vehicles per hour during off-peak times, and alternative crossings are available within a 100 km radius.

These changes aim to minimize disruption to border communities while allowing both nations to allocate resources where they are most needed.

Updated Hours of Operation by Region

These times reflect local time zones.

Alberta

• Del Bonita:
  Travellers: 9 am–5 pm, 7 days a week

British Columbia

• Cascade:
  Travellers: 8 am–8 pm, 7 days a week
• Nelway:
  Travellers: 8 am–6 pm, 7 days a week

Manitoba

• Cartwright:
  Travellers: 8 am–4 pm, 7 days a week
• Coulter:
  Travellers: 8 am–4 pm, 7 days a week
  Commercial: 8 am–4 pm, Monday–Friday (excluding holidays)
• Crystal City:
  Travellers: 9 am–5 pm, 7 days a week
• Goodlands:
  Travellers: 9 am–5 pm, 7 days a week
• Gretna:
  Travellers: 8 am–6 pm, 7 days a week
• Lena:
  Travellers: 8 am–4 pm, 7 days a week
  Commercial: 8 am–4 pm, Monday–Friday (excluding holidays)
• Piney:
  Travellers: 9 am–5 pm, 7 days a week
• Snowflake:
  Travellers: 9 am–5 pm, 7 days a week
• South Junction:
  Travellers: 8 am–8 pm, 7 days a week
• Tolstoi:
  Travellers: 8 am–6 pm, 7 days a week
• Windygates:
  Travellers: 9 am–5 pm, 7 days a week
• Winkler:
  Travellers: 8 am–8 pm, 7 days a week

Quebec

• Chartierville:
  Travellers: 8 am–8 pm, 7 days a week
• Clarenceville:
  Travellers: 8 am–4 pm, 7 days a week
• Frelighsburg:
  Travellers: 8 am–8 pm, 7 days a week
• Herdman:
  Travellers: 6 am–6 pm, 7 days a week
• Hereford Road:
  Travellers: 8 am–8 pm, 7 days a week
• Highwater:
  Travellers: 8 am–8 pm, 7 days a week
• Lacolle Route 221:
  Travellers: 6 am–10 pm, 7 days a week
• Lacolle Route 223:
  Travellers: 8 am–8 pm, 7 days a week
• Noyan:
  Travellers: 8 am–8 pm, 7 days a week
• Trout River:
  Travellers: 6 am–6 pm, 7 days a week

New Brunswick

• Bloomfield:
  Travellers: 9 am–5 pm, Monday–Saturday (excluding Canadian and U.S. holidays)
  Commercial: 9 am–5 pm, Monday–Friday (excluding Canadian and U.S. holidays)
• Gillespie Portage:
  Travellers: 7 am–7 pm, 7 days a week
• Fosterville:
  Travellers:
  • 8 am–8 pm (last Monday of May to first Monday of September)
  • 8 am–6 pm (remainder of the year)
    Commercial: Same as above
• St. Croix:
  Travellers: 9 am–9 pm, 7 days a week
  Commercial: 9 am–5 pm, Monday–Friday

Saskatchewan

• Carievale:
  Travellers:
  • 8 am–6 pm (March–November)
  • 9 am–7 pm (remainder of the year)
• Estevan Highway:
  Travellers: Same as above
• Monchy:
  Travellers:
  • 9 am–5 pm (March–November)
  • 10 am–6 pm (remainder of the year)
    Commercial: Same as above, Monday–Friday (excluding holidays)
• Northgate:
  Travellers:
  • 8 am–4 pm (March–November)
  • 9 am–5 pm (remainder of the year)
    Commercial: Same as above, Monday–Friday (excluding holidays)
• Oungre:
  Travellers: Same as Carievale
• West Poplar River:
  Travellers:
  • 9 am–5 pm (March–November)
  • 10 am–6 pm (remainder of the year)
    Commercial: Same as above, Monday–Friday (excluding holidays)