CBP Releases New ACE Account Portal Application
Trade Update • April 5, 2026
Key Points
- U.S. Customs and Border Protection launched a new ACE Portal application
- Web-based form replaces manual submission for most new accounts
- Supports account setup, updates, and communication with CBP
- Applies to companies without existing ACE Portal access
- Legacy PDF option remains available during the transition
The U.S. Customs and Border Protection introduced a new web-based application for the ACE Secure Data Portal to simplify account setup for the trade community. The form allows companies to apply for a top account, update Account Owner details, and communicate directly with CBP during the process. The update improves processing speed and reduces manual steps. While CBP encourages use of the online form, it will continue to accept the legacy PDF application during the rollout period.
The new application is for companies that do not yet have an ACE Portal top account.
ACE Portal Account Options and Submission
The new ACE Portal account application offers different options depending on the type of sub-account a company needs. These options are for businesses without existing ACE Portal access.
- Importer Sub-account: Companies can submit a new Importer Application. For businesses needing multiple Importer of Record numbers, the legacy PDF application must be used.
Application Link: Importer Application
- Exporter Sub-account: Submit a new Exporter Application.
Application Link: Exporter Application
- Protest Filer Sub-account: Submit a new Protest Filer Application.
Application Link: Protest Filer Application
- All Other Sub-accounts: Submit a New ACE Portal Application.
Application Link: New ACE Portal Application
CBP encourages applicants to use the web-based form for faster processing. During the initial rollout, the legacy PDF form will still be accepted. The PDF is available on the legacy application webpage and can be submitted via email to ACE.Applications@cbp.dhs.gov.
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