Project Description

CARM Client Portal Management Services

Navigate CARM with ease—GHY’s CARM CCP services mean proactive monitoring, seamless reconciliation, and worry-free management.

Make CARM Compliance Easy and Stress-Free

Managing compliance with the CARM Client Portal can be complex, but GHY’s comprehensive management services make it easy.

With daily monitoring of alerts, diagnostics, and tailored maintenance solutions, we ensure your account remains compliant and up-to-date. You’ll receive automated Statements of Account (SOA), expert reconciliation support, and guidance on financial security agreements—all under the watchful eye of a dedicated GHY Business Account Manager (BAM).

GHY’s streamlined approach means your account will be regularly reviewed, reconciled, and balanced—without the risk of missed actions or penalties. Our service goes beyond basic support, offering regular CBSA communication, audit verification, and monthly activity reports to keep you informed. From initial portal access setup to daily monitoring and monthly SOA reconciliation, GHY’s full-service management package keeps your compliance smooth, secure, and hassle-free.

Primary Features:

  • Monitoring: Daily review of alerts and notifications.
  • Diagnostics: Analysis of all detected issues.
  • Maintenance: Recommendations and support to resolve detected issues.
  • Automated SOA: Receive your Statement of Account (SOA) automatically.
  • Reconciliation Support: Support reconciling your account and SOA.
  • Financial Security Agreement: Guidance and assistance with your bond requirements.
  • Business Account Manager (BAM) Support: GHY dedicated point of contact.
  • Monthly Report Card: Obtain a monthly report with all Portal activity.

Book a Meeting

Let us handle CARM for you.

or emails us: carm@ghy.com

CARM Testimonials

“I had the pleasure of collaborating with the GHY CARM team, and their guidance has proved invaluable. Their expertise regarding requirements for the Canadian government’s initiative ensured our company is well-prepared for upcoming changes. We’re grateful for such a knowledgeable partner.”

Laurie Montizambert, CCS, Price Industries
“Sarah, a big thank you for being on the call and providing your CARM expertise. Paul and I will want to stay in touch with you so we can get it right. And certainly, we want to bring the new assistant controller on and train them right away. I wish our other brokers were as open to meet and walk us through this thing.”
Cynthia Dixon, LCB , Roquette America

“Let me start with saying that the CARM Open Mic webinar was really helpful.  I know it wasn’t the exact content that you intended (thank you CBSA…lol), it was still very impactful.  Great job!”

Krista Grzandziel, National Gypsum
Guiding You Through CARM
Need More Information? Book a meeting with Sarah.

Led by Sarah Marcotte, our expert CARM team at GHY ensures seamless integration of the CBSA CARM program into your business, avoiding disruptions to your imports. Trust us to navigate the complexities with confidence.

CARM Updates

White Paper:

Getting on Board with CARM: How It Will Impact Your Supply Chain

Dive into this White Paper and learn everything you need to know about CARM. We unpack all the details as to why CBSA is making this monumental change, timelines you need to be aware of, why this matters to all importers, steps in setting up your CARM account, and how to minimize your compliance risk and maximize your business opportunities. This is a go-to for all importers and members of the trade community; an invaluable resource to guide you through one of the biggest changes that CBSA has ever made.

White Paper - Getting on Board with CARM: How it Will Impact Your Supply Chain

 

FAQs

We’re here to take the guesswork out of CARM compliance and make sure you’re on top of things. Read our answers to the most pressing questions that importers asked during our previous CARM webinars.

 

Webinars

We regularly host CBSA officials and trade industry experts to discuss CARM updates and questions. Get access to our previous webinar recordings and stay tuned for our upcoming events.

Open Mic on CARM

CARM In Effect: Navigate CBSA’s Biggest Change for Importers

CARM Webinar 1 – February 4, 2021

CARM Webinar 2 – March 17, 2021

Get in Touch

We’re here to guide you every step of the way. If you have any questions or concerns, please reach out to us.

Call Us: 1-833-GHY-CARM

Be Our Partner in Trade