Project Description

Statement of Account

Welcome to a World of Possibilities for Your Import-Export Business

The Canada Border Services Agency (CBSA) uses an account-based model to track and reconcile importers’ duties, taxes, and payments. As an importer, it’s crucial that you have access to and full view of your own account balance.

We detail through this guide what the Statement of Account (SOA) is, and how we’ve made it easy for you to get your Importer SOA through our easy sign-up process and user-friendly dashboard.

Statement of Account

What is the Statement of Account (SOA)?

Your Statement of Account (SOA) is your balance with Canada Border Services Agency (CBSA).

There are two versions of the SOA: an Importer SOA and Broker SOA. If you work with a customs broker, you’ve probably been using their SOA to view your account balance, transactions, and applicable fees associated with imports into Canada.

Did You Know: According to the CBSA, less than 10% of businesses have access to their importer SOA.

FAQs on Statement of Account

The Importer Statement of Account (SOA) provides an accurate overview of your account balance and better insights into your trade activities. You will need to answer questions based on information from your SOA while registering on the CARM Client Portal (CCP).

With the introduction of CARM, the Daily Notice (DN) and Statement of Account (SOA) will replace importers daily and monthly K84 account statements. The DN will contain your transactional details, while the SOA will provide an overall summary of your duties and taxes.


In this video, the Canada Border Services Agency (CBSA) provides an overview of what you need to know about your Importer Statement of Account (SOA).

Hear from CBSA Officials:


In this video, GHY Executive VP Al Dewar explains why you need to access your Importer Statement of Account (SOA), and potential credits, and how you can apply for access in 5 easy steps.

Hear from GHY International:

How to Apply for SOA

To gain access to your importer Statement of Account (SOA), all you need to do is fill our secure SOA application form below. If you have an issues please contact us by email:

Your SOA Dashboard

GHY International is an approved ARL Third Party Service Provider by the CBSA. Using the latest technologies and User Experience (UX) best practices, we’ve designed an easy-to-use platform to view and download your Importer Statement of Account (SOA).

Need Help With Your Application for SOA?

Book a meeting with one of our Account Specialists, who can walk you through the application process to obtain access and receive your business’ SOA.


Stay in the loop, stay compliant! Get weekly or daily insights into all things trade and event invites, delivered right to your inbox.


Be Our Partner in Trade